Cyber Security and Data Protection
Security is built into our people, our processes and our platform
Your data stays protected at every stage, both in transit and at rest. We use strong encryption on the client side and server side, multi factor authentication, network isolation and continuous monitoring to prevent unauthorised access. Only approved Greybeard personnel with defined roles can access customer data, and every access event is logged.
We run a managed MDR service with 24/7 threat hunting and rapid incident response. If a threat is detected, containment and remediation actions are taken immediately. Our security controls follow ISO 27001 principles and are applied across our organisation and software applications.
All files saved into the platform are encrypted, which prevents them being altered or encrypted by ransomware. Even if a user’s device becomes compromised, the stored data remains protected and recoverable.
Prevention
- Greybeard is the only vendor in the market with ISO 27001:2022 accreditation offering fully integrated Selection, Design, and Quote-to-Cash software and BPO solutions.
- Over 40 customers worldwide rely on us to protect their data with the highest standards of security and confidentiality.
- ISO 27001 is the only auditable international standard that defines the requirements of an information security management system (ISMS).
Trust
- Greybeard’s infrastructure blocks more threats upfront to minimise risk from bad actors across the entire attack surface – endpoints, firewall and cloud which reduces downtime and financial risk.
- Our workforce is fully vetted and we never subcontract.
- Regular independent penetration testing ensures our systems remain resilient against emerging threats.
Platform
- Our cloud backups are immutable and air-gapped, ensuring your data can’t be modified or encrypted by ransomware or internal users once saved, meaning you can recover quickly and with confidence even if the worst happens.
- Access Control: Strict role-based access controls ensure users can perform only the actions required for their tasks – nothing more.
- Fan Constructor is hosted on Microsoft Azure with data encrypted in transit and at rest, using Microsoft Entra ID for identity, multi factor authentication and centralised audit logging.
- Our cloud backups are immutable and air-gapped, ensuring your data can’t be modified or encrypted by ransomware or internal users once saved, meaning you can recover quickly and with confidence even if the worst happens.
